1. Appointment Booking
1.1 To book an appointment at Dr Wafaa Clinic, patients can use our online booking system available on our website www.drwafaaclinic.com or contact our clinic directly via phone or email.
1.2 When booking an appointment, patients will be required to provide their full name, contact information, and any relevant medical history or concerns.
1.3 Appointments are subject to availability, and we recommend booking in advance to secure your preferred date and time.
2. Cancellation and Rescheduling
2.1 If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours’ notice.
2.2 Cancellations or rescheduling requests can be made by contacting our clinic directly via phone or email.
2.3 Failure to provide sufficient notice may result in a cancellation fee or loss of any deposit paid.
3. Late Arrivals
3.1 We understand that unforeseen circumstances may cause you to arrive late for your appointment. However, please note that late arrivals may result in a shortened appointment time to avoid inconvenience to other patients.
3.2 If you anticipate being late for your appointment, please contact our clinic as soon as possible to inform us of the delay.
4. Missed Appointments
4.1 If you fail to attend your scheduled appointment without providing any notice, you may be charged a missed appointment fee.
4.2 Repeat occurrences of missed appointments may result in limitations on your ability to book future appointments at Dr Wafaa Clinic.
5. Fees and Payments
5.1 Payment for appointments and services rendered at Dr Wafaa Clinic is due at the time of your visit unless otherwise agreed upon.
5.2 We accept payment by cash, credit/debit card, or other agreed-upon methods. Please note that we do not accept personal checks.
5.3 Fees for appointments and services will be communicated to you at the time of booking or during your consultation.
6. Changes to Bookings Policy
6.1 We reserve the right to update or amend this Bookings Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
6.2 It is your responsibility to review this policy periodically to ensure you are aware of any updates or changes.
