Date privacy notice last updated:24/07/2023

THE DATA WE COLLECT & WHAT WE DO WITH IT.

The information that is collected through our website and in-person clinic consultations includes:

• Your name.
• Your contact information, including your email address.
• Demographic information, such as postcode, preferences and
  interests.
• Other information of relevance to customer surveys and/or offers.
• Your medical history (Clinic only – This is not collected through
  our website)
  To understand your needs better and to continue to improve our service
  for you, we need to gather your data. and in particular for
  the following reasons:
• Internal record keeping
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products,
  special offers or other information which we think you may find
  interesting using the email address you have provided. This
  will not automatically be assumed, and we will only send this with
  your express written permission
• We may share this information with Finance companies:
• If you choose to make a purchase from us using a loan, we will
  share your information with lenders with whom we have a
  relationship. We will only do this with your consent. If you decide
  to proceed with a loan application, we will share your information
  with the relevant lender to introduce you to their
• loan product(s). You should refer to your lender’s privacy notice for information on how they process your data.

 

GENERAL DATA PROTECTION REGULATION (GDPR)

We are a Data Controller of your information. Therefore, Dr Wafaa Clinic’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• Dr Wafaa Clinic needs to perform a contract with you.
• You have permitted Dr Wafaa Clinic to do so.
• Processing your personal information is in Dr Wafaa Clinic’s legitimate interests.
• Dr Wafaa Clinic needs to comply with the law.

 

Dr Wafaa Clinic will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

 

LOG FILES 

possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information all for the purpose of improving our service online and offline.

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.

1. The ICO’s address:
2. Information Commissioner’s Office
3. Wycliffe House
4. Water Lane
5. Wilmslow
6. Cheshire
7. SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

COOKIES

Like any other website, Dr Wafaa Clinic uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

THIRD PARTY PRIVACY POLICIES

Dr Wafaa Clinic’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

ONLINE PRIVACY POLICY ONLY

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Dr Wafaa Clinic. This policy is not applicable to any information collected offline or via channels other than this website.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.